Program and Speakers

Victorian Stroke Telemedicine (VST) Program

NEUROLOGIST PROF CHRIS BLADIN implemented the Victorian Stroke Telemedicine Program which ensures that 94 % of Victorians are within one hour of world standard stroke care. Today, a city-based neurologist is able to assess the patient and their brain images using state-of-the-art telemedicine equipment next to the bed. The service is available 24-hours a day. Before the program began 5 years ago, few rural or regional patients had access to the potentially life-saving clot busting drug known as stroke thrombolysis. By November, VST will be active in all 16 major regional hospitals in Victoria.

Prof Chris Bladin
Clinical Program Lead
Victorian Stroke Telemedicine (VST) Program

BIO »Prof. Christopher Bladin is a practicing Neurologist who has worked in London, UK and Toronto, Canada. He was Director of Neurosciences Box Hill Hospital, Medical Director of the Stroke Foundation and inaugural chair of the Victorian Stroke Clinical Network. He is the recipient of NHMRC funding is stroke research. He has a special interest in stroke thrombolysis, acute stroke brain imaging, and stroke telemedicine. In 2012 was the recipient of Federal funding to commence the Victorian Stroke Telemedicine (VST) program. Expert stroke neurologists are available 24/7/365 and use telemedicine to treat patients with acute stroke in Emergency Depts. in 16 hospitals in rural and regional Victoria. The VST program has been very successful is unique in Australia.

Prof Chris Bladin

Demystifying the complex: The practical importance of telehealth to
Australian communities

Kim Casburn
Manager Primary Care, Health and Wellbeing
Royal Far West

Kim Casburn

AI impact on health delivery

Prof Enrico Coiera
Director Centre for Health Informatics
Australian Institute of Health Innovation

Prof Enrico Coiera

Virtual care – the force multiplier

ONE OF AUSTRALIA’S DIGITAL HEALTH LEADERS Dr Costello previously headed innovation strategy at eHealth NSW and is now GM for Innovation and Gateway Services at HealthDirect. He is also an advisor on the Internet of Things Community (IoTC).

Australian healthcare providers need to be developing virtual healthcare solutions “now” for the “future”.

Dr Michael Costello
General Manager, Innovation and Gateway Services
Healthdirect Australia

BIO »As the General Manager of Innovation and Gateway Services, Michael works with our Government customers to lead and develop innovative consumer solutions which support consumer’s finding the correct health related advice, services and support…ensuring heathcare can be delivered anywhere, anytime. Michael leads the delivery of the My Aged Care and Carer Gateway services; and is also responsible for leveraging and growing our multichannel and innovation capabilities across the organisation. Prior to joining Healthdirect Australia in 2016 Michael was the Director of Innovation, Strategy and Architecture for eHealth NSW where he delivered the e-health strategy for NSW Health as well as the 10yr ICT Capital Investment Plan. Previously Michael has worked as a Director for PwC where he consulted to governments and major corporates on IT strategy and delivery. He also spent a decade working for the global integrator Dimension Data. Commencing his career in medical research and roles in public and private healthcare, Michael has a PhD in Protein Chemistry and Molecular Medicine, and a Bachelor of Science (honours).

Dr Michael Costello

The challenges in making a business case for telehealth

DRAGON CLAW IS A VIBRANT ONLINE COMMUNITY providing information and support for people with Rheumatoid Disease (RD). Michael will reflect on the business case for telehealth in a chronic disease environment– how do we express the value?

Telehealth needs to be a national priority aimed at chronic disease support. Primary care and the not-for-profit segment may well achieve this through innovation and inversing the value model.

Michael Gill
Dragon Claw

Michael Gill

Virtualising care enabling research

Dr Mohan Karunanithi
Group Leader, Health Services
The Australian E-Health Research
Centre, CSIRO

Dr Mohan Karunanithi

Redesigning services for virtual care workshop

Alice King
Telehealth Coordinator
Barwon South West Telehealth Program
Barwon Health

BIO »Alice coordinates and supports Telehealth innovation and implementation across 17 health services in the Barwon South West region, based out of Barwon Health. She has supported the implementation of Telehealth access for coordinated Emergency and Urgent care across the region; facilitated the introduction of Healthdirect Video Call, enabling easy consumer access to local and remote health care appointments; and worked with clinicians and consumers to add Telehealth access to more than 85 services in 25 clinical areas across the region. Alice was a member of the Department of Health and Human Services’ Project Reference Group, providing strategic guidance for developing a State-wide Telehealth Capability. Alice has a background in nursing and person-centred care. She has extensive experience in project management and support in both the health and education sectors; in particular with projects implementing appropriate technology to support innovations in practice. Prior to working at Barwon Health, Alice worked for more than 10 years at Deakin University in educational design and development, including managing the implementation of new online learning systems to support distance education. Previously, she worked as Managing Editor at Blackwell Science managing a growing list of health and science journals, and introducing electronic editing systems into the publishing process. Alice holds bachelor’s degrees in both Science and Nursing, a master’s degree in Science, as well as a Graduate Diploma in Editing and Publishing.

Alice King

Philadelphia-based Thomas Jefferson University and Jefferson Health

AS THE PRESIDENT AND CEO of Philadelphia-based Thomas Jefferson University and Jefferson Health, Stephen K. Klasko, MD, MBA, is bridging the art and science of medicine and healthcare transformation. He has championed transformation of American health care as university president, dean of two medical colleges, and CEO of three academic health centres. He is author of 2016’s We CAN Fix Healthcare in America, and editor in chief of Healthcare Transformation. Jefferson has the largest tele-health network in the region, the NCI-designated Sidney Kimmel Cancer Centre, and an outpatient footprint that is among the most technologically advanced in the region.

Dr Stephen Klasko
President and CEO
Thomas Jefferson University
and Jefferson Health (USA) (VIA VC)

A/Prof Alexandra Martiniuk

What evaluation practices could be applied to an intervention like virtual care delivery?

DR ROSEMARY MCKENZIE is an evaluator, health researcher and Director of Teaching and Learning in the Melbourne School of Population and Global Health at the University of Melbourne. Rosemary’s current research focuses on after hours primary care policy and innovations in telemedicine that improve access for high need population groups.

Dr Rosemary McKenzie
Director of Teaching and Learning
Melbourne School of Population and
Global Health Deputy Director
Centre for Health Policy
The University of Melbourne

Rosemary McKenzie

Virtual care advances I would you like to see happen in my organisation and in healthcare in general?

Lyn Morgain
Chief Executive

BIO »Lyn Morgain is the Chief Executive of cohealth, Lyn has been an executive leader in public policy, not for profit organisations and government over the past twenty five years, holding community well being, planning, governance and community service portfolios. She is a sought after facilitator, chair and speaker and has published numerous journal articles on primary care and the social determinants of health. She is passionate about strength based approaches that engender community ownership and control over service design, development and delivery. As part of the leadership of cohealth she is responsible for supporting the delivery of a diverse range of complex social and clinical service models that engage communities with poor health status, utilising a social model of health. Increasingly these programs are integrated, locally orientated and designed in partnership with consumers. Her interests include the impact of discrimination, stigma and marginalisation on health and the role of advocacy in the development of equitable public policy and consumer led practice. Lyn has extensive experience in the initiation and execution of community alliances aimed at effecting change, at the local, state and national level. Lyn is a member of the Victorian Justice Health, Ministerial Advisory Committee and Minister Foley’s Mental Health Expert Taskforce and the Rough Sleeping Expert Taskforce. Chairs the National Complex Needs Alliance, a member based initiative aimed at promoting government’s capacity to respond to human and health service complexity. She is also a member of the board of both the Australian and Victorian Council(s) of Social Service (VCOSS & ACOSS). Lyn is also the Chair of the Footscray Community Arts Centre.

Lyn Morgain

Behaviour change, chronic disease and digital technology: What works for whom, how and why?

That a one-size-fits-all approach does not work for maintaining health related behaviour change.

Dr Adrienne O’Neil
Senior Research Fellow
University of Melbourne

BIO »Dr Adrienne O’Neil is a Senior Research Fellow and Lecturer at the Melbourne School of Population Health at University of Melbourne. She has over a decade of experience in behavioural science including post doctoral training in digital health at Stanford University.

Dr Adrienne O’Neil

Medico-legal aspects of telehealth moving into virtual care

Michael Regos
Head of Health Litigation Australia
DLA Piper

Michael Regos

Moving Victoria forward

A SENIOR CHIEF INFORMATION OFFICER AND AUSTRALIAN DIGITAL HEALTH LEADER Andrew is responsible for information management and information technology across the Victorian healthcare system, including Health Shared Services. He is also a member of the Australian Digital Health Agency Board’s Jurisdictional Advisory Committee.

Andrew Saunders
Health Chief Information Officer
Department of Health and Human Services, Victoria

Andrew Saunders

New Zealand’s national telehealth service – a year on

HOMECARE MEDICAL NEVER SLEEPS: In June 2015, the company won a $257 million national tender to combine New Zealand’s existing helplines into one integrated national telehealth service. It offers advice on everything from medical emergencies, quitting smoking and dealing with poisons, to alcohol and drug addiction, immunisation, depression and gambling, plus after-hours teletriage services for 600 general practices. “People expect to get help and advice through a variety of channels, they expect to be able to talk to a ‘real’ person and they expect a joined up system that ‘knows’ them.”

Now is the time to take great platforms and build new service models that support integration and re-engineering of the system from the consumer back.

Andrew Slater
Homecare Medical (New Zealand)

BIO »Andrew’s background is in the health sector where he has held roles in transformation, strategy, human resources and change management. He first got involved with Homecare Medical to develop our telehealth and mHealth strategy and is now fully on board as Homecare Medical first CEO. In this strategic and operational leadership role Andrew is responsible for realising the vision the Government and Homecare Medical have for the new national telehealth service; Andrew is playing a key role – first ‘leading the ‘transition’ team to get us to ‘go live and from then, when it is fully integrated to Homecare Medical. He is focussed on expanding the capacity and reach of health, wellness and counselling services to enable all New Zealanders to access quality care and support within their community in a way that is relevant to them personally. He is also responsible for ensuring Homecare Medical continues to be a trusted service, seamlessly connecting people with the right care and support, at the right time, in the right place through an integrated, multi-channel, 24/7 virtual service. Before joining Homecare Medical Andrew had a strategic leadership role with Vigil Monitoring who specialise in real-time health monitoring technology. Andrew worked with Vigil’s partners to deliver solutions to the market. Prior to this, Andrew was responsible for planning, service development and transformation for St John. In this role he led the development of the first national plan for the ambulance service including health sector engagement.


Telehealth Initiatives in Victoria, past present and future

Providing equitable and accessible services to all Victorians regardless of where they live.

Penelope Watson
Telehealth Strategy and Development
Policy and Planning
Health Service Policy and Commissioning
Department of Health and Human Services

BIO »Penelope has worked in various capacities in the telehealth sector for a number of years. She became interested in telehealth when she worked on a project to promote the uptake of telehealth to Specialists providing outreach services to rural and regional Victoria. Subsequently she was the Telehealth Practice Manager for the headspace National Youth Mental Health Foundation establishing and implementing the headspace National Telehealth Service. Currently she is the Manager for Telehealth Strategy and Development, Department of Health and Human Services Victoria.


Building a virtual care service for rural and remote

TECHNOLOGY TAILORED TO CLINICAL SERVICE need led to the utilisation of 40 different Models of Care in this district. They include services such as the medical review of patients prior to transfer, supporting towns without medical cover and links direct to the patient or with the General Practitioner and patient. As a result, telehealth hours have nearly double in the past year to 5,545 hours in 2015/16

Western NSW Telehealth Strategy improving the equity of access to Health Services in rural communities.

David Wright
District Operational Manager
Telehealth Strategy
Western NSW Local Health District

BIO »David Wright is currently seconded to the role of District Operational Manager Telehealth- Western NSW Local health District. David has worked in a variety of roles including as the Associate Director of Nursing and Midwifery for Western NSW LHD, General Manager Bathurst Health Service, Health Service Manager of Cowra District Hospital and Grenfell Multi-Purpose Health Service, and as the Director of Nursing, Deputy Director of Nursing Orange Health Service, Campus Nurse Manager, Nurse Manager Educator at Orange Health Service. Clinically David has a background of working in many areas including Intensive Care and Coronary Care, as well as in Medical Retrieval. Whilst working clinically David also was employed by Charles Sturt University as a clinical facilitator and lecturer. David is a Surveyor with the Australian Council of Health Care Standards (ACHS). David’s broad experience has provided him with an understanding of the challenges that face the provision of Health Services across a range of facilities. In particular this includes the provision of networked clinical services linking clinical services with acute and rural sites.


Beyond the horizon: Where to for virtual care technology and models of care

MATIU IS A NURSE PRACTITIONER who takes his passion for creative innovation to the next level – as a patient experience consultant co-designing with patients. He is a member of Better Care Victoria’s Emerging Leaders Clinical Advisory Committee who advise on innovation and embedding cultural change in the health sector.

Make changes locally, in small successful protoypes that can be scaled up to radically change how we do business as usual.

Matiu Bush
Design Intergration Lead
RSL Care and RDNS (Royal District Nursing Service)

BIO »Matiu Bush is Design Integration Lead at RSL Care & RDNS, one of Australia’s largest independant not-for-profit service providers of health, wellbeing, aged care and retirement living. Matiu is part of an Accelerator Network that helps people across the business to generate, test and impliment ideas for transforming the customer experience. Matiu has a Master’s degree in Public Health and broad clinical and operational nursing experience, including working in Tijuana Mexico in international boarder aid, emergency , intensive care and oncology nursing and is a Sexual Health Nurse Practitioner. After working in system redesign Matiu has embraced design thinking to transform healthcare services through creative problem solving, and incorporating customer and employee insights into every step of the improvement and innovation cycle.

Matiu Bush

Incentivising telehealth: A national move to facilitate digital access through Health Care Homes

Dr Eleanor Chew
Board Member
Australian Digital Health Agency

Dr Eleanor Chew


Prof Jared Dart
Chief Medical Officer

Prof Jared Dart

Implementing a telehealth model of care for urban Aboriginal medical services

NIVEDITA DESHPANDE was the first telehealth officer in Australia working with the Australian College of Rural and Remote Medicine. Nive will share her insights from more than eight years of healthcare experience from USA, India and now Australia. She has a Master’s in Public Heath -Health Policy & Management from the University of Pittsburgh USA and is currently pursuing her PhD in Telehealth with UQ.

Nivedita Deshpande
Telehealth Coordinator- Health Innovation and Projects Office
Cairns and Hinterland Hospital and Health Service

Nivedita Deshpande

Panel: Beyond telehealth to virtualising care – policy, practice and people

Dr David Hansen
The Australian E-Health Research
Centre, CSIRO

Dr David Hansen

Growing telehealth in allied health: Changing the way hospitals and private clinics deliver care

Marijn Kortekaas
Partner & Program Director Asia Pacific

Nothing is more satisfying than helping healthcare professionals and patients achieve better outcomes through smart technology.

BIO »Marijn is Partner & Program Director Asia Pacific with Physitrack, a global digital therapeutics platform used by thousands of practitioners around the world to prescribe clinical exercise programs to patients and track patient adherence, pain levels and other outcomes in real-time. Marijn is passionate about improving patient experiences and outcomes through technology and sees telehealth as a critical component in this.

 Marijn Kortekaas

A career in telehealth? What, how and why?

Susan Jury
Telehealth Program Manager
Peter MacCallum Cancer Centre

Susan Jury

The UK dallas initiative – reporting on lessons learned from a national digital health deployment

Prof Frances Mair
Professor of Primary Care Research
Institute of Health and Wellbeing
University of Glasgow (SCOTLAND) (VIA VC)

Prof Frances Mair

Platforms for mobile technologies

Dr Grace Lai
Managing Director
Periop Partners

Dr Grace Lai

The people – organisational aspects of Telehealth

WORLD TELEHEALTH RESEARCH LEADER Dr Martiniuk is an Honorary Senior Research Fellow at The George Institute for Global Health and conducts research in collaboration with 16 countries. Her expertise is in cohort and cluster randomized controlled trials to improve the health of individuals living in disadvantaged settings. She holds greater than $5.1 million in research funding as a chief/principle investigator and has a total of 106 publications.

A/Prof Alexandra Martiniuk
Associate Professor, Faculty of Medicine
University of Sydney and University of Toronto
Senior Research Fellow George Institute for
Global Health

BIO »Dr Martiniuk is an Associate Professor in the Faculty of Medicine, School of Public Health at The University of Sydney, and a Senior Research Fellow at The George Institute for Global Health. She is also an Associate Professor (Epidemiology) in the Faculties of Medicine and Nursing at the University of Toronto, Associate Staff at the Menzies Center for Health Policy and previous Consultant to the AusAID Knowledge Hub Sydney. She holds an MSc in Community Health and a PhD in Epidemiology and Biostatistics from Canada. Prior to her research career, Martiniuk worked for the Trillium Childhood Cancer Support Center, Canada (1997-2005). Dr Martiniuk conducts research in collaboration with 16 countries. Her expertise is in cohort and cluster randomized controlled trials to improve the health of individuals living in disadvantaged settings (Indigenous communities and lower-and middle-income countries). She is the recipient of 30 awards and fellowships including: Fellowships from the CIHR, SSHRC, NHMRC, University of Sydney and Merck, the President’s Scholarship for PhD Research, the MENSA Canada Scholarship, the Saturn Commitment to Excellence Award, a Rotary Ambassadorial Scholarship and was recently named a Canadian Institutes of Health Research (CIHR) Rising Star in Health Services Research (2013), a Rotary Paul Harris Fellow (2011) and the Australian Chamber of Commerce Young Outstanding Person of the Year (2012) in recognition of her commitment to communities locally and globally.
Research at a glance:
• Total grant funding as a chief/principle investigator >$5.1 million from: NHMRC, ARC, CIHR, IDRC, CIDA, WHO, Government, Philanthropy and Innovation/Commercialisation funds
• 43 total: PhD (13), MSc/MIPH (6) and elective/ medical students (24) supervised (26/43 graduated to date)
• 114 total publications including publications in the Lancet, Cochrane Reviews, Annals of Oncology (Of 114 total publications=88 peer reviewed, 26 other including 9 reports to government and industry), and 7 submitted peer-reviewed publications currently under review
• Invited speaker at 9 conferences and 111 other conference presentations
• Interviewed or quoted over 86 times in international/ national media including Sydney Morning Herald, MSN, ABC, CBC, SBS, United Press International, Times India, Diplomat Magazine
Research and Teaching Leadership at a glance:
• Reviewer for 10 journals (including the Lancet, BMJ, CMAJ)
• Panel member (NHMRC Indigenous), external reviewer for CIHR, NHMRC, ARC and Hong Kong national granting agencies

A/Prof Alexandra Martiniuk

Artificial intelligence – supporting mental health

MEET THE MENTOR, CO-FOUNDER AND DEVELOPER OF AMELIE an artificial intelligence chat bot integrated into messaging platforms to provide people with a supplementary channel for conversational search for mental health concerns. Amelie is now live on Facebook, Kik, and Slack. Adrian is a well known writer and lecturer on optimal performance, wellbeing, and mindfulness.

It is important to invest in smart technologies that can improve accessibility, engagement, and support for people experiencing mental health issues and working to improve wellbeing.

Dr Adrian Medhurst
Co Founder

BIO »Dr Adrian Medhurst is a psychologist who is passionate about mental health and wellbeing and how innovation can help to improve services to people who in need of support or who are engaged in their development. Adrian’s expertise has grown from a doctorate in organisational psychology, 10 years spanning corporate innovation and performance psychology consulting and wellbeing education, and dedicated scientific study and practise in mindfulness meditation and yoga. Adrian has worked with businesses at the big end of town, as well as NFP’s, Government, SME’s and startups. Although based in the active city of Melbourne, Adrian’s work has seen him deliver training programs, facilitated workshops, and keynote presentations right across Australia, Asia, Central and South America, the UK and our New Zealand neighbours. His earlier years were spent competing for Australia in the 400m hurdles, which gave him his first insights into the power of the mind in creating high performance and wellbeing. Adrian has set his sights on innovative startups as an avenue for improving mental health and wellbeing across the globe

Dr Adrian Medhurst

Telehealth connecting geriatricians to regional health services

JACKIE IS THE DIRECTOR, Health Innovation and Telehealth for Victoria’s Loddon Mallee region – 85 healthcare sites and a population of 310,000 over a region which is approximately 25 per cent of the State. She will share her experiences implementing a Geri-Connect service, connecting geriatricians to health service providers. Jackie is also currently the President of the Australasian Telehealth Society

Jackie Plunkett
Health Innovation and Telehealth
Loddon Mallee Rural Health Alliance

A/Prof Alexandra Martiniuk

Panel: Beyond telehealth to virtualising care – policy, practice and people

Dr Louise Schaper

BIO »Louise is an innovator and a change agent who doesn’t sit still and whose passion and enthusiasm for health informatics is shaping a new future for HISA. Her appointment as CEO came on the back of 10 years of experience in, and applied passion for, health informatics. With a background as an occupational therapist and a PhD on technology acceptance amongst healthcare professionals, Louise is a world leader in allied health informatics and is intimately connected to Australia’s substantial health reform efforts, where e-health is a key enabler to achieving high quality, safe, sustainable and patient-centred care. In addition to her leadership of HISA, Louise was on the Advisory Board for Stanford Medicine X 2013 conference, has been part of NEHTA’s Clinical Leads team and previously chaired the E-Health International Advisory Group of the World Federation of Occupational Therapists.

L Schaper

Working first-hand in telehealth consults as a medical registrar

MEDICAL REGISTRAR AND WRITER Louise is an active clinician who’s passionate about patient care, digital health, medical education, health professionals’ wellbeing and social impact. Her work as a rural and remote locum has provided insights about the benefits of telehealth.

Louise Teo
Medical Registrar
Basic Physician Trainee
Founder of The Medical Startup

BIO »Medical registrar interested in medical innovation, digital health and sharing stories about medical entrepreneurship and clinical career pathways. From Melbourne, currently locuming across Australia with much exposure to rural and regional centres, leading to my interest in telehealth and its benefits for patients in need.

Louise Teo

Connected care: Linking health and social care into the home – surely the next move?

Jason Trethowan
Chief Executive Officer
headspace National Youth Mental
Health Foundation

Jason Trethowan

Operationalising and embedding telehealth

Melissa Vernon
Chief Operating Officer Strategy and Reform
WA Country Health Service

Melissa Vernon