HIC 2020 BRISBANE 27 – 29 JULY

FAQs frequently asked questions



I’m preparing to register. What is the difference between NI 2020 and HIC 2020?

NI 2020 is a highly targeted, global nursing informatics conference for nurses and midwives. Held biennially, in collaboration with the international body IMIA NI, it is hosted in various countries and attracts hundreds of regional delegates. Nurses and midwives are in a unique position on the front line of care. 2020 has been designated by the World Health Organization as international year of the nurse and midwife and NI 2020 promises a global celebration of the life of Florence Nightingale. NI 2020 is for you if you are practicing as a nurse or midwife delivering care in the digital era.

HIC 2020 is Australia’s largest and longest standing digital health and health informatics conference. It has been held in capital cities for more than 25 years and draws a broad audience with 1200+ delegates from all areas of healthcare. Delegates are clinicians, scientists, health informaticians, government purchasers and managers, technologists, innovators, developers and industry representatives such as specialists in privacy, security, systems software. You should attend HIC if you want to network broadly and hear about latest developments, case studies and research breakthroughs in digital health from artificial intelligence, clinical informatics, UX, workforce, privacy and cyber security and more.

What are the registration fees for HIC 2020?

All registration fees can be found on the REGISTER tab at the top of the page. Be sure to take note of the Early Bird closing dates.

What is included with my registration?

Full conference registration

  • Catering for morning tea, lunch and afternoon tea for every day of HIC
  • Access to all plenary and concurrent sessions for HIC and NI for the three days
  • Access to the Innovation Expo across the three days
  • 1x ticket to the networking reception (except day registrations)
  • Gala dinner ticket is not included
    Day registration

  • Catering for morning tea, lunch and afternoon tea for the chosen day
  • Access to the plenary and concurrent sessions for HIC and NI for the chosen day
  • Access to the Innovation Expo across for the chosen day
  • Monday registrations include a networking reception ticket. If you purchase a Tuesday or Wednesday registration you will be able to purchase a networking reception ticket during the registration process
  • Gala dinner ticket is not included
Who is eligible to register?

All HISA members and non-members are welcome to register. We welcome all health professionals to join us.

Can I attend the Innovation Expo only?

Trade pass registrations may be purchased to gain access to the Innovation Expo for one day of your choosing. HISA members pay $150 and non-members pay and $200 for the day. Passes do not allow access to the conference sessions and will be available one month out from HIC.

As NI 2020 and HIC 2020 are being held concurrently and at the same venue, is there a way to attend both?

Yes. If you register for HIC 2020 you have universal access on site and can attend and hear speakers from either conference. All HIC delegates have access to both HIC and NI 2020 concurrent presentations.

What do I do if I need to cancel my registration?

Please refer to the cancelation terms and conditions on the bottom of the Register page. You may be entitled to a refund if your cancelation is within the date parameters. If you do not meet these parameters, we welcome a replacement to the conference.

Do I need to pre-select sessions I will be attending?

You do not need to pre-select sessions during registration. All sessions are open on a first come basis for seating.

Can I just attend one session?

Session only registration options are not available for HIC, however, we do have one-day registrations available for Monday, Tuesday or Wednesday. All registration fees can be found on the Register tab at the top of the page.



What CPD points will I earn?

The HIC program will be accredited by a number of organisations. We require you to fill out a sign-in sheet at the conference so we know which organisation’s you wish to claim CPD points from. These attendance sheets are forwarded to the relevant organisation that  granted HIC CPD points. Each accredited organisation may still require you to self-record and register your hours with them post-conference. Please ask at the registration desk as to where these forms are located.

Will I receive a certificate of attendance?

Certificates of attendance are available on request, please email [email protected] if you would like one. 



How long does the conference go for?

The conference runs from Monday 27 – Wednesday 29 July 2020.

Where do I collect my name badge?

Please collect your name badge at the joint HIC and NI registration desk at the main entrance of the Brisbane Convention and Exhibition Centre.

I have a dietary requirement. What should I do?

When you register for HIC you will be prompted to let us know your dietary requirements if any. This relates to specific requirements such as gluten free, vegetarian, lactose intolerance and allergies. At the event, the dietary specifications of each food item on general buffets and/or food stations will be listed. For any requirements that are not covered by the selections available for all delegates, there will be separate station where your meals will be available. BCEC and HISA staff will be on hand to help direct you.

Please note that individual food preferences cannot be accommodated.

Will a cloak room available during the conference?

A cloak room will be available at the BCEC Information Desk.

What are the conference and Innovation Expo hours of operation?

HIC Program
Monday 27 July: 9.00am – 5.30pm
Tuesday 28 July: 9.00 am – 5.30 pm
Wednesday 29 July: 9.00 am – 3.30 pm

Innovation Expo
Monday 27 July: 10.00am – 7.30pm
Tuesday 28 July: 8:30 am – 5.30 pm
Wednesday 29 July: 8.30 am – 3.00 pm

What is the dress code?

To make participating as comfortable as possible, the dress code for the conference sessions is smart casual with comfortable shoes. If you are attending the Gala Dinner the dress for this is also smart casual.


Where is HIC being held?

HIC will be held at the Brisbane Convention & Exhibition Centre (BCEC). Please visit the When & where page for more information.


Can I book accommodation through HISA?

Please visit the bookings page for accommodation options.

Conference App

How do I download the App?

The FREE HIC 2020 app will be available the two weeks prior to the conference. You will receive an email with log in details and instructions.

HISA Awards Gala Dinner

Is the dinner included in my registration?

The HISA Awards Gala Dinner is not included in your registration fee. As you go through the online registration process you will have the option to add 1 (or more) tickets to your registration. Tickets may be transferred if you can no longer make it. Cancellations to the dinner will not be refunded less than 7 days prior to the conference commencing.

If you would like to arrange a table booking please email [email protected].