As the adoption of electronic health records (EHR) in Australia, the UK and the US continues to grow, concerns are frequently expressed by clinicians and consumers around usability and safety.
The whole issue of good usability of systems and how to achieve it (and good user experience) extends far beyond electronic health records into any software used in healthcare – from smart pumps to apps to clinical decision support systems.
In this workshop, we will examine the constructs of usability and user experience (UX) and what constitutes good UX and usability. Several break-out Masterclasses will be run by experts in the field.
We will also examine – through several practical design sessions- how to go about constructing a positive UX for consumers of digital products. Participants will learn about problem solving with UX and how to apply skills learned back in the workplace.
This workshop is highly recommended for clinical, managerial, technical professionals as well as healthcare consumer representatives.