At the core of the process collaboration enabled care model is the need to have an infrastructure which is both adaptable and supportable, to enable infrastructure to be deployed rapidly and cost effectively responding to the evolving needs of the healthcare system.
In this webinar, we will demonstrate how Cisco® DNA revolutionises how you design, build, and manage your hospital, clinic, and research networks. It means faster, flexible deployment and simpler management of the network so IT can get up and running in days rather than months. It also means deep network insights for greater patient engagement and smarter operations in clinical, research, and operational settings. With Cisco DNA infrastructure and solutions, healthcare organisations can enable key capabilities with a digital-ready foundation.
Rob De Nicolo, Director Enterprise Networks, Cisco Systems
As the Director of Cisco’s Enterprise Networking Business for Australia and New Zealand, Robert is responsible for developing solutions and strategies that drive the adoption of Cisco’s Routing, Switching and Mobility solutions. Robert is passionate about working with customers and partners to assist them in understanding how Cisco’s technology can be leveraged to deliver improved business outcomes. Robert has been in the IT industry for more than 20 years, working both with and for, a number of large Enterprise organisations. Robert holds a BSc-Genetics, as well as post-graduate qualifications in Computer Science and Digital Communications. Robert lives in Melbourne with his wife and daughter.
Dr Brendan Lovelock, Healthcare Practice Lead, Cisco Systems
Brendan Lovelock is the Health Practice Lead for Cisco Australia. In this role, Brendan is responsible for developing transformative information technology solutions and services that facilitate the delivery of safe, affordable and accessible healthcare. The focus is to drive quality and performance through improved utilisation of healthcare resources across the whole care provider ecosystem. Prior to this role, Brendan was the CEO of the Health Informatics Society of Australia, where he had a focus on catalyzing innovation in healthcare provider processes in Australia. Brendan has previously sat on the board of the Health Informatics Society of Australia and the advisory board of Melbourne University’s Centre for Global Innovation Management. Brendan has an extensive background in business management and technology commercialisation, having held senior executive positions with Telstra and Eastman Kodak, both in Australia and internationally.
Capturing the Opportunity of Digital Transformation in Healthcare through the Emerging Domain of Process Collaboration.
Information is the fuel for the continuing transformation of healthcare, enabling a care system that can address the growing challenges of quality, equity and cost. But as health systems and hospitals digitally transform, as they increase their ability to acquire and process clinical information, the question is how effectively are they using that information to drive improved care processes? Are they fully leveraging the information opportunity that is before them?
Healthcare is unique, in that it is both highly analytical, dependent on complex and well-established process, as well as being deeply social, nuanced by the needs the individual patients and the staff that must work together as a team. Our information systems need to recognise this duality. At present, we often heavily focus on our ability to capture and process information, and less on how we integrate people with that information to deliver care. We need to look at ways that we can integrate clinical data, text, video and voice securely into the workflow of a hospital. We need to create a more holistic environment that enables individuals to deliver the contextual information required but can also socially engage the care provider and patient so they can experience a better care process.
This is the emerging domain of Process Collaboration, the evolution of unified communication to social engagement, but integrated with the workflow of the healthcare system. This new environment is founded upon scalable and adaptable networks, comprehensive security and socially enabled collaboration processes.
Building such an environment requires the design of an interoperable information infrastructure which allows an organisation to evolve its capabilities progressively, as its needs develop. This three part series will explore the key technology pillars such as Cisco Digital Network Architecture, Unified Collaboration and Sparktogether with Cisco’s suite of Security solutions that will provide the foundation for building a process collaboration enabled organisation.
HISA webinars have been approved for up to 1 contact hour of continuing education credit toward renewal of the CHIA credential. Click here for more information on becoming a certified health informatics professional.